ZERO Packages

HOW IT WORKS

BOOKING PROCESS

1. CHOOSE ONE OF THE ZERO PACKAGES

All packages with the ZERO logo qualify and can be found on this page. No other promotions are applicable on the ZERO program.

ON ARRIVAL AT SITE

AFTER SALES + WARRANTY

Amelia is our dedicated customer liaison and will be the first point of call.

All equipment will be with the teams and can be inspected but will not be offloaded until payment is received.

2. ACCEPT YOUR QUOTE

2. PAYMENT IS TO BE MADE

WARRANTY CLAIMS

3. BOOK YOUR INSTALLATION DATE

The R10,000 Clause Explained

Amelia will ensure best technical support is provided by the relevant team member.

All quotes need to be accepted and the relevant documents sent through to our accounts team: info@supersolarpower.co.za

a. Within 20 Minutes of our teams arriving on site.

Warranty claims will be handled by us as per the the procedures listed by the brands and their appointed distributor.

b. Payment must reflect in our account prior to equipment being offloaded and commencement of installation.

We are not in control of this process but we push hard to ensure all repairs, replacements or technical issues are remedied as quick as possible.

c. We have accounts at all major banks, if a client does not have an account at any of the banks then an immediate payment is to be arranged.

Your quote will include an installation date and upon acceptance of your quote, you acknowledge, that the dates provided are suitable and accepted by you.

Payment limits can be adjusted by arrangement with your bank and can be arranged well in advance of our teams arriving on site.

3. INSTALLATION BEGINS AND SHOULD BE COMPLETED ON THE SAME DAY.

The documents requested are not anything extra, we require a copy of your rates bill and ID document to submit your SSEG Registration.

This clause ensures that you acknowledge that on acceptance of the quote and confirmation of your booking, you owe our company R10,000 if you fail to make payment once our teams arrive on site.

Our installation teams are extremely friendly and will provide the best possible advice to you.

4. CERTIFICATION AND SSEG REGISTRATION

This prevents our time being wasted and our resources being abused (Which unfortunately does happen).

We will issue a COC on completion and the SSEG Registration paperwork will be submitted to the applicable municipality.

Please Note:

A minimum of two weeks waiting period is provided and the dates in your quote are accepted by you.

You will also be given a minimum of 48 hours notice prior to our teams arriving during your installation week.

This R10,000 covers the costs incurred by our company in providing this service. This amount must be paid within 24 hours once our cancellation notice has been sent to you.

Failing to pay this amount will result in our company pursuing legal action and will include listing your default at the various credit bureaus. This is handled by an external service provider

ZERO Huawei Packages

The best value packages in South Africa powered and supported by an iconic global brand in Huawei.

Small yet powerful.

ZERO SunSynk Packages

ZERO would not be the same without one of South Africa’s iconic inverter brands and of course our very own, locally manufactured, SolarMD Battery.

Their 10 Year Warranty also provides additional value and SolarMD has made the news having been appointed by the City of Cape Town to build one of the biggest commercial battery storage plants.

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